For your computer to be examined for free, you must:

  • Know the history of your computer system
  • Know what components you want, and need a total replacement cost (parts and labor)
  • Order parts only to install yourself, or you have the parts and need an estimate on the cost for us to install

Your computer will become a paid diagnostic if:

  • You do not know the history of your system
  • You do not know what is wrong with your computer
  • Interactive Systems identifies the problem
  • Any billable time less than half an hour, is still a minimum of a half hour of time, or $75.00

**A diagnostic is not considered to be a free estimate. Any amount of time a computer spends on the bench for troubleshooting is billable time. Please note the differences above.