3CX Impressive Set Of Features


General Phone System Features
  • Call Logging, Call Reporting
  • Blind Call Transfer, Attended Call Transfer
  • Call Forward on Busy or No Answer
  • Call Routing by DID and Caller ID
  • Conference Calling
  • Auto Attendant / Digital Receptionist
  • Voice Mail / Music on Hold
  • Ring Groups & hunt Groups
  • Central Phonebook
  • Call by Name
  • Call Qeuing
  • Call Recording
  • Call Parking and Pickup
  • MWI - Message Waiting Indicator
  • BLF Status Updates
  • Conference Rooms
  • Intercom / Paging
  • Ring Extensions and Mobile Simultaneously

Softphones

  • Support Windows, Android 1.6 and iPhone 4.0 and up
  • Manage Softphone from Management Console
  • Includes Tunnel to Avoid NAT Problems
  • Auto-Provisioning
  • Remote Configure

SIP Standard Support

  • Fully Supports RFC 3261
  • SIP Forking
  • Establish SIP Trunks with other SIP Services

Management and Scalability

  • Web-based Management Console
  • Configuration Wizard
  • Real Time Web-based System Status
  • Integrated Web Server
  • Backup and Restore
  • Firewall / NAT Friendly Configuration of External Extensions via Tunnel
  • MS Windows Server Certified
  • Integrated Enterprise Database (Postage SQL)
  • V M Ware / Hyper V

Unified Communications & Mobility

  • 3CX MyPhone Self-Service User Portal
  • Advance Forwarding Rules Based on Caller ID, Time and Type of Call
  • Make Video Calls
  • Receive Voice Mail via Email
  • Integrate Branch Offices with 3CX Bridges
  • Standards-based Presence Information
  • Integrated Fax Server
  • Receive Faxes via Email as PDF
  • Receive Email Notifications for Missed Calls

IP Phone Management

  • Automatic Phone Provisioning
  • Remotely Manage IP Phones
  • Manage IP Phones Network-Wide
  • Plug and Play Support
  • Provision Network-Wide with Correct Settings
  • Restart one or all Phones Remotely
  • Manage Firmware Network-Wide

3CX MyPhone

  • Web-based Utility
  • Transfer Calls
  • Shows Incoming Calls
  • Shows Caller ID
  • Shows Personal Call History
  • Divert Calls to Voice Mail
  • Queue Monitoring
  • Shows Status of Other Extensions
  • Run as Presence Monitor with Desk Phone

3rd Party Application Integration

  • Microsoft Outlook Integration
  • Salesforce Integration
  • HTTP API to Integrate with any Web CRM
  • Microsoft Exchange 2001 / 2010 UM

Devices and Providers

  • Supports Popular IP Phones
  • Supports VoIP Gateways & Cards
  • make and Receive Skype calls
  • Supports Popular SIP / VoIP Providers
  • SIP trunking Support
  • Free Communication Links to 3CX and other SIP Services

Codes (Voice Compression)

  • G711 (a law and u law), GSM, Speex, llbc
  • G722
  • G729